Terms and Conditions

Please check your order carefully. Completing checkout is a commitment to pay for your order. Please contact us immediately if you have made a mistake. S Bowen & T Adams Limited T/A Tyacks Hotel

We do not store credit card details nor do we share customer details with any 3rd parties.
We do not store credit card details nor do we share customer details with any 3rd parties. We use DOJO to collect and process transaction information.

We aim to deliver within 45 minutes of receiving the order, although this could be up to an hour and half during busy periods. We aim for collection orders to be ready 30 minutes after receiving an order, but this could be up to an hour during busy periods.

We reserve the right to refuse any order should it be necessary for any reason and in the event of needing to issue a refund we will endeavour to do so within 10 working days. You have the right to cancel an order up until food preparation is started. Depending upon business times this could be as little as a few minutes. Orders can only be cancelled by telephone. Orders cancelled before food preparation is started will be reimbursed using the same method used for payment. Any order cancelled after food preparation has begun will be charged to the customer, and no refund will be given.

We are strictly over 21 every day. All children must be accompanied by an adult and are allowed in until 9pm

If you have a problem with your order please call us on 01209 612424Email :- booking@tyackshotel.co.uk